Practical Tips and Tools to Stop Drama and Create Clarity. Whether you’re a new manager or a veteran leader, you know that drama in the workplace can be a major barrier to success. This course, taught by best-selling author and consultant Marlene Chism, will give you the tools to make a positive change. In the first class, you will learn about the risks of a lack of clarity. You’ll also learn a five-part process to gain clarity. The second class focuses on the concept of mind drama. Chism uses research from psychology and neuroscience to reveal seven ways the mind creates drama. She also outlines a method to determine whether or not you take on others’ issues, adding to your personal drama. After understanding mind drama, you’ll learn the steps to visualize a more positive story that can guide your actions toward success. The course concludes with techniques to use communication as a strategy. Are people trying to manipulate you or are you trying to manipulate others with the way you communicate? Chism describes nine types of manipulative communication and why they simply don’t work. You’ll learn to remove verbal clutter and ask for what you want. You’ll also discover how to best represent yourself and your personal brand.