Cross Functional Collaboration (Coursera)

This course is designed for front-line, junior to mid-level supervisors and manager roles who are responsible for leading teams, projects, and processes in a diverse range of organizations. By the end of the course, you will be equipped with the necessary skills to collaborate successfully with colleagues from different backgrounds and functional areas, leading to enhanced productivity and overall organizational success.

To enroll in this course, participants should have 3-5 years of experience in roles that require leading, supervising, and managing people and critical processes within organizations. Join us in developing your collaborative skills and becoming a more effective leader in your organization.

What you'll learn

- Identify challenges, overcome barriers, foster teamwork, and leverage diverse perspectives for effective cross-functional collaboration.

- Learn techniques to enhance communication, establish clear channels, and promote active listening and feedback within cross-functional teams.

- Strengthen problem-solving skills, analyze different perspectives, and make informed decisions within collaborative efforts.

- Utilize techniques for collaborative problem-solving, decision-making, consensus-building, and informed choices as a team.

Syllabus

Cross-Functional Collaboration

Module 1

This course focuses on the principles and strategies for collaborating effectively with colleagues from different functional areas. Students will learn to overcome challenges, foster teamwork, and leverage diverse perspectives to achieve common goals. The course covers various techniques to improve communication and information sharing across departments and develop strategies for managing conflict and resolving disputes. Through case studies and group exercises, students will enhance their problem-solving skills and learn how to make informed decisions through collaborative efforts. The course also emphasizes the importance of building a culture of trust and cooperation among team members. By the end of the course, students will be equipped with the necessary skills to collaborate successfully with colleagues from different backgrounds and functional areas, leading to enhanced productivity and overall organizational success.