Data-Driven Decision Making (DDDM) Specialization

This specialization explains why it is important to leverage data when contemplating organizational choices, and supplies the tools at the heart of data-driven decision making (DDDM). Created with the c-suite, directors and senior-level managers in mind, the three-course series explores how technology enables the collection and organization of unprecedented amounts of data, and how to dissect that data to gain powerful insights. Course topics include analyzing process maps for driving improvement, software for maximizing data analysis, statistical process control, creating metrics dashboards and translating data stories, and the connection between operations technology metrics and organizational performance. Content touches on leadership’s role in instituting an internet of things (IoT) strategy in manufacturing and service environments. Lessons feature case studies highlighting ROI achieved through DDDM, and the cultural changes required for success.
To learn more about the specialization, check out a video overview at:

Continuing education units (CEUs) and professional development hours (PDHs) are available through the UB Center for Industrial Effectiveness (UB TCIE) for learners who earn course certificates.
- Identify gaps in data collection processes needed to drive improvements
- Compare and contrast data analysis and visualization tools for generating metrics dashboards
- Define techniques to validate performance metrics and data integrity
- Prepare and present multiple examples of data-driven decision making

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Operational Context and Data (Coursera)

By the end of this course, learners are empowered to implement data-driven process improvement objectives at their organization. The course covers: the business case for IoT (Internet of Things), the strategic importance of aligning operations and performance goals, best practices for collecting data, and facilitating a process mapping activity [...]

Data Analysis and Visualization (Coursera)

By the end of this course, learners are provided a high-level overview of data analysis and visualization tools, and are prepared to discuss best practices and develop an ensuing action plan that addresses key discoveries. It begins with common hurdles that obstruct adoption of a data-driven culture before introducing [...]

Applied Analytics and Data for Decision Making (Coursera)

By the end of this course, learners are prepared to identify and test the best solutions for improving performance and integrating concepts from operational excellence methodologies for optimum data-driven decision making. The course begins with a focus on deciphering the root cause of problems through a variety of tools [...]