Tisha Bocian




Tisha Bocian is a senior director for Customer Engagement & Commerce for Global Accounts. She has more than 15 years of experience in customer-focused roles, including pre-sales, sales management, and partner enablement.

With wide enterprise knowledge, Tisha helps companies to expand, innovate, and drive growth with the right customer engagement solutions.

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Sep 14th 2016

Customer Relationship Management (CRM) as a business strategy still places clients at the center of all activities. However, customers and their buying behavior have changed dramatically in the last decade, and CRM solutions have evolved accordingly. In this course you’ll learn why it’s almost impossible to run a successful business today with a CRM system from the past.

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