MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.
Indeed, human beings pursue motivations, develop expectations, biases and emotions. They analyze the information presented to them and make decisions across the spectrum of their own cognitive boundaries. Their actions fluctuate depending on the situation or their personality. All these variables not only influence people's behavior but, more fundamentally, they alter the very dynamics of dispute resolution.
In this course, which mixes theories and practical exercises, you will get acquainted with the negotiation process as a cooperative conflict management strategy. The course will highlight the variables that influence negotiators’ behaviors and strategies. It will provide you with a detailed understanding of the psychological processes at play before, during and after any negotiation.
This course is part of the Psychology of Conflict Management Professional Certificate.
What you'll learn
- Analyze and model situations of negotiation
- Learn to negotiate optimally and master strategies leading to mutually beneficial outcomes
- Identify the roles of emotions and cognition in negotiation
- Understand what makes negotiators feel satisfied
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.