ITIL

 

 


 

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E.g., 2016-12-04
E.g., 2016-12-04
E.g., 2016-12-04
Self Paced

ITIL Foundation training provides baseline knowledge for IT service management best practices: how to reduce costs, increase enhancements in processes, improve IT productivity and overall customer satisfaction. You’ll learn the service lifecycle approach and the five key phases of the ITIL mode, the relationship between ITIL phases and processes and the goals, objectives, values and purpose of the five phases.

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