Digital transformation is first and foremost not about new technologies. It is about changing the way a company creates value, interacts with its customers and business partners, and competes in established and emerging markets. It is an organizational change process that reaches every corner of the company.
Digital transformation projects are characterized by high social complexity, structural rigidity, and procedural ambiguity. Initiating, executing, and governing the digital transformation of their companies is a major challenge for today’s leaders.
In this course, you’ll learn about the characteristics of digital transformation, how it evolved, and how the organizational and technological changes associated with digital transformation change the role, the skills, and the concept of leadership.