Service Management

Nossas boas-vindas ao Curso Gerenciamento de Serviços de TI. Neste curso, você aprenderá sobre o gerenciamento de serviços de TI, com base na biblioteca ITIL4, considerando uma nova perspectiva de criação de um sistema de valor de serviços. Além disso, discutiremos a construção da cadeia de valor do serviço, [...]

This course is the continuation of "Introduction to Service Innovation and Management". If you have not yet taken "Introduction to Service Innovation and Management", it is recommended that you complete that course prior to this course. The foundational knowledge and project plan from the introduction are carried through in [...]

"Getting Started with Cloud Foundry" is a comprehensive course designed for beginners and intermediate learners aiming to master Cloud Foundry, a leading cloud platform. Comprising two modules, the course begins with an introduction to Cloud Foundry's basics, including its architecture and application deployment process. [...]