Service Innovation

This practical course provides learners with insights into the art and science of designing innovative services in the Hotel industry to meet customers' evolving needs and drive organizational success. Throughout the course, learners will journey to understand the core principles and methodologies of service design. [...]

This course is the continuation of "Introduction to Service Innovation and Management". If you have not yet taken "Introduction to Service Innovation and Management", it is recommended that you complete that course prior to this course. The foundational knowledge and project plan from the introduction are carried through in [...]

This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. In this course, you will learn about the importance of successful execution and management of [...]

Para Servirte, es la guía que te permitirá reflexionar sobre la pertinencia de adoptar los dos factores de alta competitividad en la vida personal y la gestión administrativa empresarial aportas de la reactivación económica mundial; la cultura de servicio con sentido humanista y la innovación [...]