Steve Curtin




Steve Curtin is a speaker, consultant and the author of Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary. He spent 20 years in various leadership and service roles with Marriott International, one of the premiere customer-focused companies in the world. Since 1992, he has delivered interactive and engaging presentations on three continents. He has delivered more than 600 presentations to more than 20,000 people.

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Your organization’s customer service experience can be the difference between a “one-and-done” customer and a “promoter” who will create more customers for your company. Customer service expert Steve Curtin takes you through the seven keys to exceptional customer service.

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