Norma is the Chief of Library Services of the Inter-American Development Bank. Her principal role is to lead the FHL team in the development and implementation of effective library services that add value to your everyday work as a Bank employee. As a part of her portfolio of library projects, Norma coordinates the management of the IDB’s publications process (housed in the Institutional Repository), as well as the administration of the Open Data Portal that gathers, through one access point, all of the datasets and databases created by the sectoral specialists of the Bank. More recently, Norma is leading the KNL initiatives related to compiling and using Big Data and analytical techniques to support the sectors’ operational work.
Before joining the Bank, Norma was Manager of Library Services at the University of Guelph-Humber in Toronto and, before that, Multilingual Library Services Coordinator at the Provincial Library of Saskatchewan, both in Canada. Norma is a Philosophy professor at the Universidad de Morón, a Library Professional of ISFDyT 80 (both in Buenos Aires), and she has a Master of Science in Information Studies from the University of Texas at Austin, USA. Norma is a doctoral candidate in Information Sciences at the University of Syracuse. Her doctoral thesis focuses on big data and predictive analytics, in particular how to effectively detect public opinions generated in social media (specifically Twitter).
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