Intro to Managing Ethics in the Workplace & Marketplace (Coursera)

What You will Learn

- Evaluate situations, issues, or questions making judgements on what constitutes an ethical problem

- Assign ethical problems into categories that allow one to approach the problem using standard tools and techniques

- Use ethics to help set business and management priorities in healthcare

Syllabus

WEEK 1

Module 1 — The Foundation of Ethics

This module is focused on the foundations of ethics and their application to decision-making in healthcare management.

WEEK 2

Module 2 — The Triad of Vision, Mission, and Strategy

In this module, we’ll consider the critical management triad of vision, mission, and strategy in healthcare and discuss how to reconcile the ethical and non-ethical objectives and goals of the triad.

WEEK 3

Module 3 — Conflicting Interests

This module reviews the problem of conflicting interests in healthcare as an ethical matter and offers tools to assess their extent and manage their impact.

WEEK 4

Module 4 — Ethics and Patient Safety

In this module, you will learn about the tensions between patient safety and the prioritization of other interests related to the hospital’s mission. The main themes include calculating risk, addressing error, and defining what “good medicine” looks like.