Change Management

This course is the first in a series of six to equip you with the skills you need to apply to introductory-level roles in project management. Project managers play a key role in leading, planning and implementing critical projects to help their organizations succeed. In this course, you’ll discover [...]

In this course you will receive an overview of the health IT ecosystem and the types of technologies IT support staff interact with the most. You will be introduced to the role of electronic health records (EHRs), clinical decision support, telemedicine, patient portals, and medical devices. We’ll cover common [...]

This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best [...]

L'accélération de l'environnement socio-économique conduit les entreprises à multiplier les projets de changement (nouveaux produits, applications digitales, optimisation des coûts, nouvelles organisationnelles, etc.). Le changement n'est plus un phénomène conjoncturel mais permanent. Le changement est devenu un objet gestionnaire avec des méthodologies, des outils et des compétences. La compétence [...]

This course covers the following topics: negotiation, feedback and coaching, conflict management, and leading change. The objectives are to learn how to use leadership skills to work more effectively with others, how to use leadership skills to organize others to work more effectively together, and to apply the foundations [...]

This course will help you manage project risk effectively by identifying, analyzing, and communicating inevitable changes to project scope and objectives. You will understand and practice the elements needed to measure and report on project scope, schedule, and cost performance. You will be equipped with the tools to manage [...]