Institute of Certified Professional Managers

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Modern Supervisor Skills (Coursera)

This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to: describe the nature of a supervisor’s position and its role in [...]

Planning and Organizing for Supervisors (Coursera)

This course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization. At its conclusion, you will be able to: [...]

Leadership, Motivation and Organizational Control (Coursera)

This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to: Identify the skills that leaders need and explain when specific [...]