Microsoft Professional Program Certificate in IT Support

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IT Support: Networking Essentials (edX)

Learn the essentials of networks from basic network components to how the Internet connects all over the world. IT Support: Networking Essentials is designed to introduce the core networking concepts to learners who are new to IT Support. The course begins by explaining the purpose of networking and then [...]
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IT Support: Cloud Fundamentals (edX)

Learn about Cloud fundamentals, including core cloud concepts, cloud usage models, cloud security basics, and cloud services, and receive an introduction to Microsoft Azure and Microsoft Office 365. IT Support: Cloud Fundamentals is designed to introduce the core cloud concepts to IT Support learners. This course provides an historical [...]
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IT Support: Troubleshooting Windows (edX)

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IT Support: Troubleshooting Windows (edX)
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Learn how to troubleshoot basic Windows issues, using the built-in tools to identify faulty configuration settings. This course is designed to teach basic troubleshooting skills for Windows 10. In this course we discuss common issues that arise and tools to help you resolve them.
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Microsoft Office Fundamentals: Outlook, Word, and Excel (edX)

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Microsoft Office Fundamentals: Outlook, Word, and Excel (edX)
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Learn how to create and edit Word documents, Excel spreadsheets, and emails with Microsoft Office in this course for beginners. In this training course, you will learn basic Word, Excel, and Outlook skills.
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