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Sep 12th 2016

Learn the basics of Finite Element Method (FEM), a numerical solution for structural analysis, and demonstrate its applications with MATLB and ANSYS.

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Aug 24th 2015

Ultimately, the customer is the sole judge of the quality of an organizations’ offer and is the actor that, in one way or another, pays for it. Due to this, the customer experience is important and a point of departure for marketing and organizational development. Understanding Customer Experience is an open access graduate course from the Karlstad Business School in conjunction with the Service Research Center – CTF. The course is designed for professionals with an interest in customer experience and is available to both for-credit and non-credit participants.

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Jan 19th 2015

If service innovation is important for you and if you regard continuous service innovation as crucial for your organizational development, then this course is for you. It is designed for professionals from a wide variety of business areas as well as public organizations. Mastering Service Innovation is an open access graduate course from the Karlstad Business School in conjunction with the Service Research Center – CTF. This course is designed for professionals with an interest in service innovation and is available to both for-credit (registered students) and non-credit participants (non-registered students). It features openly available, weekly, interactive video lectures from a variety of CTF researchers, other researchers as well as practitioners.

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