Patrik Gottfridsson

Patrik Gottfridsson is an Associate Professor of Business Administration, and Deputy Head of Karlstad Business School.
The main focus of Patrik’s research is on service development, service innovation and network relationships. His research in this area focuses on service development and innovation in small enterprises, on service development based on communication and learning perspective, as well as on service development and innovations from a network perspective.
In addition, Patrik also does research on business relations in private and public organizations, especially concerning business development.
He is currently working with projects in public transport concerning how various forms of contracts in public transportation generate different types of relationships between the involved stakeholders as well as the ways different forms of contracts affect the degree of innovation and development of the services provided.
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