May 9th 2016

What Matters: Understanding Mental Health (

Taught by:

This course is aimed at health care workers in the National Health Service (NHS) here in the UK. There is an expectation that course participants will have an understanding of how health and social care is delivered in the UK, and a reasonable knowledge of the roles and responsibilities of the various workers found in NHS and social care settings.

However, the material in this course will also be useful for health care workers in other countries, as well as service users and carers. In order to cater for this potentially wide range of participants the materials are organised into “universal” and “advanced” levels. The learning and teaching materials are supported by a drama which unfolds over six episodes, and follows the journey of Mrs. Carol Price as she becomes ill but goes onto recover.

There is no cost for undertaking this course, or for accessing any of the information on the site, or linked to from the site. At the end of the course you can print out a certificate to show you have attended the course. If you require a validated London South Bank University certificate sent to your home or work address then there will be a small fee.

Topics covered include:

Week One: Course Overview and Introduction to Mental Health

Week Two: Historical Context and Introduction to Mrs. Carol Price

Week Three: Understanding Behaviour Changes

Week Four: Assessing Risk for Mental Health Issues

Week Five: Effective Communication and Crisis Management

Week Six: Therapeutic Interventions

Week Seven: Endings and Recovery

Week Eight: Closure and Wrap-up