Setting Clear Expectations (Coursera)

By the end of the course, you will be able to:

- Construct effective check-ins with team members.

- Compare feedback vs. Coaching.

- Confirm team members have clarity about what’s crucial to doing their jobs.

- Define feedback vs. Coaching.

- Analyze what impact your and your team’s roles have on the work environment and provide clarity to your team about their roles.

- Identify what celebration looks like at your company and determine how to reward the right behaviors for more of the same.

Modules Include:

One: Weekly Check-Ins. Explore how to follow the practice shared by the world’s best team leaders: frequent 1:1 conversation about near-term future work.

Two: Creating Role Clarity. Learn how do the roles you play set the tone, create the environment, and establish the culture that impacts the entire team. Take a look at how to provide clarity to your team about their roles.

Three: Sharing Information. Explore how you as a team leader can provide the information people need to do their jobs well — not just data and guidance, but also your observations about where they’re at their best.

This is a beginner's course, intended for team leaders with an interest in Leading StandOut Teams. It includes lecture videos by StandOut Strengths Coaches, practice quizzes, graded quizzes, peer-reviewed assignments, discussion prompts, and activity guides to facilitate ongoing learning and provide a structure to make sense of learning so that it can be embedded into real change.

To succeed in this course, you should be willing to self-reflect and open to shifting perspectives. Making the effort will result in a positive and fulfilling response.

Course 2 of 8 in the Leading StandOut® Teams Specialization.

What You Will Learn

- How to schedule effective check-ins and share powerful information to help your team members succeed.

- How to analyze the impact you and your team’s roles have on the work environment and provide clarity to your team about their roles.

Syllabus

WEEK 1

Module 1: Weekly Check-Ins

Welcome to Leading StandOut Teams, Course 2: Setting Clear Expectations! Module 1 will explore how to follow the practice shared by the world's best team leaders: frequent 1:1 conversations about near-term future work. By the end of this module, you will understand how to have effective check-ins with your team members.

WEEK 2

Module 2: Creating Role Clarity

Welcome back to Leading StandOut Teams: Course 2 - Setting Clear Expectations! Module 2 will explore how the roles you play set the tone, create the environment, and establish the culture that impacts the entire team. By the end of this module, you will be able to create how to provide clarity to your team about their roles.

WEEK 3

Module 3: Sharing Information

Welcome back to Leading StandOut Teams, Course 2: Setting Clear Expectations! Module 3 explores how you as a team leader can provide the information people need to do their jobs well — not just data and guidance, but also your observations about where they're at their best. By the end of the module, you will have a better understanding of what information your team needs from you and how you can connect with them effectively to share it.