Learn how the study of human factors can reduce error in healthcare with this course for healthcare professionals. Discover how understanding human factors can improve patient safety. Human factors is the study of how humans behave and interact with each other and their surroundings. It considers how humans interact in the workplace and how, due to the inevitability of human error, mistakes are likely to occur.

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On this course you will look at human factors in a healthcare environment, an area where it is vital to limit mistakes because human error can affect patient safety. You will learn about systems that pre-empt the inevitability of human error and can help improve clinical practice and patient safety as a whole.

Syllabus

Week 1: The Basic Principles of Human Factors

Week 2: Application of Human Factors to Healthcare

Week 3: Implementing Change - Creating a Safety Culture

What will you achieve?

By the end of the course, you'll be able to...

- Develop an awareness of human error and how this can affect clinical performance

- Describe the different cognitive categories under the umbrella term of human factors

- Discuss the importance of effective communication within healthcare

- Develop an effective and open safety culture within everyday practice

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Course Auditing

FutureLearn

University of East Anglia

Anthony Jermy

Veena Rodrigues

Health & Society