Get Creative with People to Solve Problems (FutureLearn)

Get Creative with People to Solve Problems (FutureLearn)
Free Course
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This course is designed for people who have digital skills but would like to build confidence in using digital technology in the workplace.
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Get Creative with People to Solve Problems (FutureLearn)
Have you ever had a digital problem that you didn't know how to solve? Get acquainted with the principle of human-centred design. Find effective resolutions to digital problems using design thinking. Human-centred design is a creative approach to problem solving. It focuses on understanding the needs of the people who have a problem in order to design appropriate solutions. On this course you’ll learn about the five-stage process and have the opportunity to take part in practical activities to try each stage of the process.

This course does not have open access anymore.


You’ll learn why this method of thinking is effective, how to use it, and which jobs use the process.

You’ll also become familiar with how to collect the right information and data to prove a solution can work in the real world.


What topics will you cover?

- Gain a practical insight into human-centred design (an iterative design process in which designers focus on the users and their needs in each phase of the design process)

- Explore the use of design thinking methods

- Hear from others about how they use human-centred design

- Experiment with design thinking through a series of simple activities


What will you achieve?

By the end of the course, you‘ll be able to...

- Identify the kinds of problem that can be solved with human-centred design

- Summarise the activities needed to run a successful human-centred design project

- Develop a human-centred design mindset to approach a problem

- Apply the Design Thinking process to a real-world problem

- Investigate how making and testing rough prototypes helps improvement

- Collect information and data that help prove a solution will work in the real world



Free Course
This course is designed for people who have digital skills but would like to build confidence in using digital technology in the workplace.