Learn best practices and approaches to writing effective business letters, emails, and reports. Format, composition, and clarity are emphasized. This course will help you learn to organize your writing so the process of composing a business letter, email, or report is smoother and faster.

Enroll in course

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Learn how to choose the best format for your message, organize the information so it’s easy to read, and condense content for the most effective messaging. Practice crafting a clear response to a complex email and writing a persuasive cover letter.
What you'll learn

- How to compose an effective business letter, memo, and report

- Best approaches to formatting business documents

- Streamlining content for maximum effectiveness

- Getting your point across clearly and confidently

Prerequisites
Course 1 – The Writing Process

MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Course Auditing

EdX

BerkeleyX

University of California, Berkeley

Margaret Steen

Humanities