Drive Business Improvement with the EFQM Model (FutureLearn)

Through asking these questions you will learn how to improve business performance, and how to manage necessary changes to get there.
Drive business improvement through transformation

This leadership course will help you analyse the performance of your business using the EFQM model. You’ll discover how to bring about business transformation, define company culture, and incorporate best practices, like agile working.

Ultimately, the EFQM model will help you to cultivate better and more competitive organisations.

Discover the foundations of the EFQM model

The EFQM model was developed over 30 years ago by some of Europe’s most successful businesses. Since then, it has been used by thousands of organisations around the world to drive business improvement and manage change.

On this course you will begin to learn about the history of the EFQM model, and how and why it was developed. It can serve as a taster of a full EFQM qualification, if you want to first understand the fundamentals before going further.
What topics will you cover?

- History of EFQM

- Why organisations use the EFQM Model

- The structure of the EFQM Model

- How to use the EFQM Model
What will you achieve?

By the end of the course, you‘ll be able to...

- Explain why EFQM formed and why the EFQM Model was created

- List the reasons why organisations use the EFQM Model

- Explain the main components of the EFQM Model and how they are connected

- Select an appropriate use of the EFQM Model for your organisation