Communicating During Global Emergencies (Coursera)

Through sample scenarios, you will get the opportunity to identify information needs and develop useful messages using six guiding principles to help you communicate effectively and promote behaviors that reduce health risks during an emergency.

Syllabus

WEEK 1

Overview of Crisis and Emergency Risk Communications

During this week, we'll explore the framework of CERC, the primary function of risk communications, and consider common principles to follow when communicating to affected communities during a crisis.

WEEK 2

Crisis Communication Planning

In this week, we'll consider the focus of communication during emergency response as well as the creation and application of a crisis communication plan.

WEEK 3

International Health Regulations' Risk Communication Components

During our final week, we'll explore the International Health Regulations' four components of risk communication through a fictional scenario.