Business Fundamentals: Effective Communication (FutureLearn)

You will discover the principles of writing influential emails, reports and proposals. You will find new confidence in your ability to make convincing presentations and conduct productive meetings. And you will develop communication approaches that are sensitive to cultural and personal differences.

What topics will you cover?

- Making effective phone calls and writing emails

- Online communication in a professional context

- Delivering effective presentations

- Writing professional reports and proposals

- Conducting productive meetings

- The future trends in professional communication

What will you achieve?

By the end of the course, you'll be able to...

- Apply and understand principles of effective communication in a range of media

- Improve your writing skills for greater work and study success

- Apply simple but powerful frameworks to get more out of email and telephone calls in less time

- Design and create more convincing presentations and run more productive meetings

- Develop cultural and interpersonal sensitivity in your communication behaviour

This course is part of the Business and Finance Fundamentals and Business Fundamental programs, which will enable you to master this subject in depth.