Effective Communication

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Project Management Essentials (Coursera)

Apr 1st 2024
Project Management Essentials (Coursera)
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This introductory course provides a comprehensive overview of project management principles, methodologies, and best practice. The Project Management Essentials course is designed for professionals at various career stages, from beginners to those seeking a refresher. The course equips learners with a foundational understanding of the key elements of project [...]

Business Process Outsourcing Strategies in Hospitality (Coursera)

Apr 1st 2024
Business Process Outsourcing Strategies in Hospitality (Coursera)
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Welcome to "Business Process Outsourcing: Opportunities and Applications in the Hospitality Industry," a beginner-level, pre-recorded 4-hour course. In today's ever-evolving hospitality industry, mastering Business Process Outsourcing (BPO) is a crucial skill. Whether you're a hospitality professional looking to enhance your career or an aspiring newcomer, this course offers a [...]

Voice of the Customer (VoC): Enhancing Experiences (Coursera)

In today's rapidly evolving global and personalized marketplaces, delivering exceptional customer experiences is no longer a one-time transaction but a continuous process. To thrive in this dynamic landscape, organizations must harness the power of the Voice of the Customer (VoC) – a practice that involves actively listening to customers [...]

Professional Selling: Step 1 - Think Like a High-Performer (Coursera)

Foundational Skills and Knowledge Required of High Performing Salespeople. This course takes the mystery out of sales and the sales process. Learners will gain a clear understanding of the sales process and the fundamental skills required to build lasting, long-term, trusting relationships with customers. [...]

Leading and Developing Top Talent (Coursera)

This course offers seasoned and up-and-coming leaders a clear, concise overview of hiring for team culture, the concepts and practices of building a productive environment for remote and hybrid teams, and leading organizational strategies, which begins with developing a strategic plan, creating SMART goals, and determining the most critical [...]

Leading Through Effective Communication (Coursera)

Do you struggle to influence your team’s chances of success? Learn effective communication and leadership skills from this Leading Through Effective Communication course!

Habilidades de negociación y comunicación efectiva (Coursera)

Negociamos desde que inicia el día, a través de todas nuestras interacciones, ya sean laborales, sociales o familiares. Pero te has preguntado ¿Qué tan eficientemente negocias y si lo podrías hacer mejor? Esta es una gran oportunidad para que pongas en práctica y de manera inmediata los conocimientos adquiridos [...]

Comunicación efectiva para el líder actual (Coursera)

La comunicación interpersonal es una de las habilidades profesionales y gerenciales más importantes: todos los días nos relacionamos con superiores, colaboradores, clientes y colegas. Ser un buen comunicador es sinónimo de ser buen líder. Este curso en línea de comunicación interpersonal y grupal ayuda a crear mejores ambientes laborales [...]

Effective Communication for Today’s Leader (Coursera)

Interpersonal communication is one of the most important management skills: everyday we relate with our bosses, collaborators, customers and colleagues. Being a good communicator is synonym to being a good leader. Interpersonal and group communication helps us to create better business environments, and therefore, to have better [...]

Negotiation Skills and Effective Communication (Coursera)

We start making negotiations as soon as our day begins, through all our interactions, either work, social, or family-related. But have you ever wondered how efficiently you negotiate, and whether you could be better at it? This is a straightforward opportunity to put into practice all the knowledge you [...]