Customer Engagement

The Customer Service in the Age of Generative AI course provides you with the essential knowledge to use Generative AI to build and develop chatbots for customer engagement and customer support. In this course, you will learn how personalized chatbots are impactful and essential for customers and how the [...]

SAP Technology Consultant Hands-on Project is the sixth course in the SAP Technology Consultant Professional Certificate program. This is your opportunity to put the knowledge and skills you have gained over the previous five courses into practice.

SAP Customer Engagement and Discovery is the third course in the SAP Technology Consultant Professional Certificate program. The course introduces you to SAP Activate methodology and teaches you how to engage with customers and work with them in exploring how to achieve their transformation goals.

Attract and Engage Customers with Digital Marketing is the second of seven courses in the Google Digital Marketing & E-commerce Certificate. In this course you will practice using search engine optimization (SEO), search engine marketing (SEM), and display advertising to attract and engage customers online. You will explore the [...]

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end [...]

Nossas boas-vindas ao Curso Engajamento, Conversão e o Consumidor. Neste curso, você aprenderá sobre as diferentes técnicas de análise de dados que permitem acompanhar e monitorar o consumidor com relação ao seu engajamento e aos seus níveis de conversão.

The course aims to equip practitioners in banking and finance with concepts and insights into Engagement Banking. Banking has witnessed lot many changes during the last two decades and beyond the visualization of many bankers. The convergence of technology in banking is continuously proving to be a great enabler [...]

Your First 1,000 Users & Beyond. Without customers, your business does not exist. Marketing helps you understand your potential user and focus your product on their needs. This course will help you organize a strategy of identifying your perfect user, find ways to connect with them and what you’ll [...]