MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.
Using recent case studies, you will explore the need for organisations to take a person-centred approach to the care of their patients, and also their staff.
You will consider different positive examples of compassionate care in action, and identify the factors which led to a positive outcome for the patient. You will also learn behaviour change techniques and how to implement them to enhance compassionate care in your organisation.
What topics will you cover?
Week 1 - What is compassionate care? - how do you develop relationship-centred practice? The 7C’s of caring conversations
Week 2 - Practising compassion every day - how do you design a compassionate environment, gathering input from service users, person-centred end-of-life care and practicing self-care
Week 3 - Creating a compassionate culture - perspectives on leadership, challenging conversations in a care setting, practical approaches to encourage compassionate care
By the end of the course, you'll be able to...
- Explore the reasons for and consequences of care that is not compassionate
- Describe compassionate care and observe how this is articulated in the real world
- Debate the factors that motivate compassionate care
- Identify attributes to develop in practice for improving care provision
- Discuss the nature of leading and influencing compassionate care
- Describe the concepts of relationship-centred practice and humanising healthcare
- Apply behaviour change techniques to help change how care is provided
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.